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A UK-based fintech was running a monolithic payment processing system that could not scale beyond peak-day volumes. Deployments required full-system downtime, and the lack of observability made incident response slow and error-prone.
Approach
Decomposed the monolith into event-driven microservices using SQS, SNS, and EventBridge
Implemented exponential backoff retry with dead-letter queues for payment resilience
Introduced structured logging, distributed tracing, and real-time dashboards
Migrated incrementally using the strangler fig pattern — zero downtime throughout
Results
10x increase in transaction throughput
99.99% uptime over the first 12 months
Mean time to resolution (MTTR) reduced from hours to minutes
Full PCI DSS compliance maintained throughout migration