Skip to main content

AI that makes your business more efficient

Your operations, automated by accessible AI that helps you compete with businesses ten times your size.

How can we help?

Free 30-minute call, no commitment. We reply within one working day.

See our products & services

Ema Answers, as your customers see it

A visitor asks on your website late in the evening. Ema answers from what your site says, in their language, and the enquiry is in your inbox before you are.

Ema

Answers from your website

23:14
  1. Visitor: Do you service gas boilers in Winchester, and what does it cost?
  2. Ema: Yes. We service gas boilers across Hampshire, Winchester included. A standard service is £85 and takes about an hour. Would you like me to arrange a visit? I just need your name and an email address.
  3. Visitor: Yes please. Sarah Cole, sarah@example.com. Any weekday morning next week.
  4. Ema: Thanks, Sarah. I have passed that to the team with your preferred times, and you will hear back tomorrow morning.
An example exchange. Ema only says what your website says.

New enquiry from your website

Ema Answers · 23:16

Name
Sarah Cole
Email
sarah@example.com
Asked
Boiler service in Winchester; wants a weekday morning next week.
Language
English
The same enquiry, emailed to you the moment it ends.

The problems we solve

Four things that cost businesses customers and hours, and what changes.

  1. Enquiries arrive when nobody can answer

    A visitor asks at nine in the evening, hears nothing, and books with the next result on Google.

    What changes: Ema answers from your website in seconds, day and night, and emails you the enquiry.

  2. The same questions, answered by hand every day

    Opening hours, prices, "do you cover my area": the same five questions, typed out again and again.

    What changes: Ema answers them from your own pages, so your inbox holds only the enquiries that need you.

  3. Admin that eats the working day

    Quotes, bookings, follow-ups and documents pile up after the actual work is done.

    What changes: Automations built around how your business already works, priced by the plan, not by the hour.

  4. A chatbot that promises what you don't sell

    Off-the-shelf bots invent answers, quote the wrong price and cannot say who you are.

    What changes: Ema says only what your website says and links to your own pages, so every answer is one you would give.

Why businesses choose us

  • Answers customers 24/7

    Your website answers questions in your customer's language, day and night, and emails you every enquiry.

  • Hours of admin, automated

    Quotes, bookings, documents and follow-ups handled by AI, so your day goes on the work, not the paperwork.

  • Secure and GDPR-compliant by default

    Hosted on AWS in the UK, with the security practices our founder used in banking and payments.

  • Grows with you — no rebuild

    Start with what you need today and add features as you grow, on the same foundation.

How Ema Answers compares

Against hiring for the inbox, or a chatbot off the shelf.

CriterionHiring for the inboxOff-the-shelf chatbotEma Answers
Hours coveredOffice hoursAround the clockAround the clock
LanguagesWhatever they speakUsually oneThe customer's own
Where the answers come fromTheir memory of the businessScripts you write and keep up to dateYour website, read for you
Every enquiry reaches youWhen it gets written downDepends on the vendorEmailed to you, every one
Where your data livesTheir laptop and inboxDepends on the vendorAWS in the UK, GDPR by default
Time to set upWeeks to recruit and trainDays of script writingReads your site the same day
What it costsA salaryA subscription, plus your timeA monthly plan — see pricing

What are missed enquiries costing you?

Put in your own numbers. Nothing here is sent or stored.

The figures below are a place to start. Change them to your own.

Enquiries answered for you

each month

Potential value

each month

Worked out from your inputs only: enquiries a week × the share missed × the share you win × the value of a customer, over an average month.

Up and running in three steps

  1. Project Brief

    10 min

    Tell us about your project in a quick guided questionnaire.

  2. Discovery Call

    30 min

    Free 30-minute call. We discuss your brief, understand your goals, and recommend the right approach. No commitment.

  3. Launch

    2–12 weeks

    We build, you grow. Ongoing support, monitoring, and evolution included. You're never on your own.

What people who worked with our founder say

I have had the pleasure of working with Emanuele for nearly ten years, during which time he has served as a Principal Architect across several payment network platforms. What I have valued most over the years is the initiative and sense of ownership he brings to everything he does — he consistently looks beyond the immediate technical problem and asks how we can make the organization, our practices, and the way we work better. He championed consistent documentation standards and found practical ways to make technical knowledge accessible to the entire organization, not just engineers. Over the years, I have watched him repeatedly turn "the way we've always done it" into something better.

Mike Knauff

Director, Application Architecture — Discover Financial Services

Emanuele is very hard working and smart individual who continuously looks to change the norms to improve and reduce development/test efforts. He is very passionate about the latest technology and makes sure he communicates with the team to convert ideas into implementation. Highly Recommended.

Arpit Shah

Senior Architect, Amazon Web Services (AWS)

I have had the privilege of working with Emanuele for several years, and he is unquestionably one of the strongest architects I have worked with throughout my career. What truly distinguishes him is his passion for learning, innovation, and continuous improvement. He is always exploring new technologies, tools, and approaches, and consistently brings fresh ideas and practical solutions to complex challenges.

Kiranmai Goda

Principal Architect, Digital Banking & Wallet Enablement

I had the pleasure of working with Emanuele over the past few years, during which he served as the architect on an important project. He was the backbone of its success, and his expertise in the subject matter played a major part in the delivery of the project. His designs were detailed and thorough, and he made a point of continually sharing them with the wider team — keeping everyone aligned and working toward the same goal.

Spencer Mitchell

Java Software Developer, Discover Financial Services

Emanuele also consults directly — see Ema Consulting

Our founder's 15+ years of experience includes

Ready to make your business more efficient?

Start with a short project brief. We reply within one working day.

Free 30-minute call, no commitment. We reply within one working day.

  • Free 30-minute call
  • GDPR-compliant
  • UK-based
Basket is empty