Reporting

I'll create a diagram showing the different types of reports and their categorization for both internal and external clients.

Let me explain the key aspects of each report category:

  1. Internal Reports

Financial Reports:

  • Daily Revenue Reports

    • Real-time transaction volumes

    • Revenue by payment method

    • Fee breakdowns

    • Settlement status

  • Monthly P&L

    • Consolidated revenue

    • Operating costs

    • Margin analysis

  • Fee Analysis

    • Interchange costs

    • Processing fees

    • Revenue sharing

Risk Management:

  • Fraud Detection

    • Suspicious patterns

    • High-risk transactions

    • Blocked attempts

  • Risk Exposure

    • Credit risk metrics

    • Merchant risk scoring

    • Market exposure

  • Chargeback Tracking

    • Dispute ratios

    • Resolution metrics

    • Root cause analysis

Operational:

  • System Performance

    • Uptime metrics

    • Response times

    • Error rates

  • Error Analysis

    • Failed transactions

    • Integration issues

    • Resolution times

  • API Performance

    • Endpoint usage

    • Response times

    • Error rates

  1. External Reports

Merchant Reports:

  • Transaction Summary

    • Daily/weekly/monthly volumes

    • Success rates

    • Payment method breakdown

  • Settlement Reports

    • Pending settlements

    • Completed transfers

    • Fee breakdowns

  • Dispute Management

    • Open cases

    • Resolution status

    • Required actions

Partner Reports:

  • Integration Status

    • API health

    • Integration metrics

    • Issue tracking

  • SLA Compliance

    • Performance metrics

    • Availability stats

    • Response times

Customer Reports:

  • Transaction History

    • Payment details

    • Status tracking

    • Receipts

  • Spending Analysis

    • Payment patterns

    • Category breakdown

    • Historical trends

Key Considerations for Implementation:

  1. Access Control:

- Role-based access control (RBAC)
- Multi-tenant data segregation
- Audit logging of report access
  1. Delivery Methods:

  • Real-time dashboards

  • Scheduled email reports

  • API access

  • Export capabilities (CSV, PDF, Excel)

  1. Customization Options:

  • Configurable date ranges

  • Custom filters

  • Saved report templates

  • Scheduled deliveries

  1. Performance Considerations:

  • Pre-aggregated data for common reports

  • Caching strategies

  • Asynchronous report generation for heavy reports

  • Query optimization

Would you like me to elaborate on any specific report type or discuss implementation details for any particular category?

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