Enterprise Apps
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Desktop-as-a-Service (DaaS) solution
Provides full Windows or Linux desktop environments
Remote access capabilities similar to local PC
Key Benefits:
Highly secure environment within VPC
Data theft prevention through controlled internet access
Ideal for remote and seasonal workers
Simplified desktop provisioning
Application-specific hosting service
Accessible via web browser
Differs from WorkSpaces by focusing on individual applications
Use Cases:
Product demonstrations
Hosting expensive engineering applications
Providing access to specific software (e.g., Microsoft Word)
Fully managed contact center solution
Features:
Built-in telephony connectivity
Automated call routing
Integration with Amazon Lex for voice responses
CRM system integration capabilities
Caller ID-based screen population
Online meeting and video conferencing service
Similar to Skype or Zoom
Key Features:
VoIP support
Desktop sharing
Group chat functionality
Enterprise document storage platform
Comparable to Dropbox or Google Drive
Features:
Document versioning
File sharing capabilities
Document editing functionality
Managed email server solution
Microsoft Exchange compatible
Supports:
Outlook client integration
Email services
Calendar functionality
Secure reverse proxy solution
Enables secure access to internal web applications
Features:
Secure channel creation
Simplified alternative to VPN
Designed for mobile workforce
Enterprise-focused voice assistant platform
Deployment Features:
Conference room Echo device management
Enterprise-wide device administration
Use Cases:
Conference room scheduling queries
Corporate data access
Integration with business applications through SDKs
Voice-activated business intelligence queries
Most services aim at large enterprise customers
Provide alternatives to existing market solutions
Focus on security and management capabilities
Integration possibilities with existing enterprise systems
Simplified deployment and administration
